bet365bd Privacy Policy — Your Data Is Safe With Us

Bet365bd deeply respects the privacy of users in Bangladesh. This Privacy Policy ("Policy") explains what information is collected when you use the bet365bd.ws website and related services, how that information is used, and how it is kept secure.

This policy applies to all bet365bd services — from browsing the website to account registration, betting, payments, and customer support.

We believe data protection is not just a legal obligation — it's an ethical responsibility to our users. That's why bet365bd's Privacy Policy is always presented in a clear and straightforward manner.

Bet365bd collects two types of information — what you provide directly and what is collected automatically while you use the platform.

Information you provide directly:

• Personal Information: Full name, date of birth, national ID number.
• Contact Information: Mobile number, email address, current address.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) and transaction history.
• Verification Documents: National ID photo, selfie (if required).

Automatically Collected Information:

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, time spent on each page, and links clicked.
• Transaction Logs: Betting history, deposit and withdrawal records.
• Cookie Data: Browsing preferences and session data.

Bet365bd uses your information only for specific, defined purposes. Your data is never used for anything unnecessary or unauthorized.

• Service Delivery: Account management, betting features, and payment processing.
• Identity Verification: Completing the KYC (Know Your Customer) process.
• Security Verification: Prevention of fraud, money laundering, and misuse.
• Customer Support: Resolving complaints and responding to inquiries.
• Sending Notifications: Promotions, bonus offers, and important updates.
• Service Improvement: Analyzing user experience to improve the platform.
• Legal Compliance: Meeting regulatory requirements.

Information you provide to bet365bd is stored on secure servers. Retention periods vary depending on the type of data and applicable legal requirements.

• Active Account: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, data may be retained for up to 5 years in accordance with regulatory requirements.
• Transaction Records: Financial transaction records are retained for up to 7 years.
• Cookie Data: Session cookies are cleared when you close your browser; persistent cookies generally expire after 1 year.

Once the retention period expires or the data is no longer needed, bet365bd securely deletes or anonymizes your information.

Bet365bd may share data with third parties in limited, specific circumstances, as clearly outlined below:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
• Identity Verification Services: With trusted verification providers for the KYC process.
• Law Enforcement: We may be required to disclose information under a court order or government directive.
• Security Partners: To assist in detecting and preventing fraud.

Bet365bd follows the highest industry standards to protect your data. Our security framework operates on the following layers:

• SSL/TLS Encryption: All data transferred between the website and your device is protected by 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional OTP verification required at login.
• Firewall Protection: Advanced firewall systems are active on our servers.
• Regular Audits: Regular system audits conducted by third-party security experts.
• Data Masking: Sensitive information such as mobile numbers and payment details is partially masked when displayed.
• Suspicious Activity Detection: Unusual login attempts or transactions are automatically flagged.

Bet365bd uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

You can disable cookies through your browser settings, though doing so may affect certain features of the site.

Every bet365bd user has the following rights regarding their personal data. To exercise any of these rights, contact us at support@bet365bd.ws.

Bet365bd strictly prohibits providing services to anyone under the age of 18. We never knowingly collect or store data from minors.

Age is verified at the time of registration. If a user is found to be under 18, their account will be closed immediately and all associated data will be deleted.

Bet365bd may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via your registered email or a banner on the platform.

The date of the latest update will always be shown at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

For any privacy-related questions, concerns, or requests to exercise your rights, please contact us through the following:

• Email: support@bet365bd.ws
• Live Chat: Chat icon in the bottom corner of the site (24/7)
• Language: Reach out in Bengali and our Bengali-speaking team will get back to you

We typically respond to privacy-related requests within 48 hours.